What to Do When You Lose Your Iphone

iPhone 13 Pro, Sierra blue

iPhone 13 Pro, Sierra blue

Stephen Shankland/CNET

Apple has made some big improvements to its Find My service ever since it combined Find My iPhone and Discover My Friends into a single app back in 2019. 1 such addition is the ability to rails down your iPhone even when it'southward powered off, which debuted with iOS fifteen in September.

This guide will tell y'all everything you need to know about using Apple's Discover My app. But first, make sure y'all accept a passcode gear up. That way if someone does steal your telephone, they won't have admission to a treasure trove of personal info. Permit'southward also take a few minutes to make sure the Observe My service is enabled so you'll have the best hazard of getting your device back.

Read more: iPhone 13 vs. iPhone 13 Mini: Apple tree's smaller smartphone doesn't have me convinced

At present playing: Watch this: Buying guide: The best iPhone models in 2021

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Gear up a passcode

Some people view using Face up ID or Touch ID as an unnecessary step when using an iPhone. Those people are incorrect. Setting a passcode and using your face or fingerprint to protect all of the information on your phone is a vital part of keeping your personal information secure. Just think of all the information on your phone: banking apps, individual conversations, the location of your dwelling house and function, contacts, emails, photos... the list goes on.

Do yous actually want a random stranger going through all of that?

Secure your device by opening Settings > Face ID (or Touch ID) & Passcode and follow the prompts. Scanning your finger or letting Face up ID do its magic is a minor inconvenience. And after a few days, the extra pace will get office of your routine and you won't fifty-fifty notice.

find-my-settings-iphone

There's more than merely a switch to turn on Discover My that you lot'll want to pay attention to.

Screenshots past Jason Cipriani/CNET

Make sure Find My iPhone is enabled

After setting a passcode, double-check that Find My is turned on. It should exist enabled by default, and you'd have to exit of your way to disable it, but it's always a proficient idea to double-cheque correct now.

On your iPhone, open the Settings app and tap on your name at the top of the screen. Adjacent, tap Find My > Find My iPhone. Brand certain that the switch next to Notice My iPhone is on, and while you're there, make certain the switches side by side to Notice My network and Send Last Location are on as well.

As a refresher, Apple's Find My network will crowdsource the location of a device marked as lost. For example, if yous lose your iPhone and marker it as lost in the Detect My app (more on that process in a infinitesimal), Apple tree will use the Observe My service on any iPad, iPhone or Mac to locate your iPhone, even if it'southward not connected to the net. The device owner won't even know they're helping y'all detect your lost device. I covered this feature in more detail here when information technology fabricated its debut. There'south no reason to not use the network to assist you, or a complete stranger, find a lost Apple device.

Equally for Send Final Location, well, that's pretty self-explanatory. As your bombardment gets low, information technology will automatically send its last location to Find My in an effort to help y'all recover it if it turns off. Y'all can still track your telephone subsequently it shuts down if your device is running iOS 15, but that's only available on newer iPhone models. More than on that afterward.

Take advantage of Family Sharing

Apple's Family Sharing service not only saves you money by letting your unabridged family install a paid app on multiple devices, simply it too integrates with the Notice My. With Family Sharing set upwards, yous can view the location of all the devices linked to a family fellow member's Apple tree ID. Pregnant, you can ask a family member to immediately brainstorm looking for your lost iPhone one time you realize information technology's missing.

Create practiced habits

The all-time manner to keep your telephone secure, peculiarly when you're traveling or in unfamiliar areas, is to keep a close eye on it and never relax. Exist cautious. Overly cautious, even. Don't keep your phone out in the open where someone tin can catch it and run off. If you do lose your phone, don't panic! Take a deep jiff and call back to use Find My iPhone.

Recover your lost iPhone: The Discover My app is key

Every single iOS device has Apple's Find My service, formerly Find My iPhone, built into its system settings. The app is connected to and managed by your Apple ID. The moment you realize you've lost your phone, the first matter y'all should exercise is visit icloud.com/notice on a computer, open up the Find My app on another Apple device you lot own or take a fellow member of your Family unit Sharing group utilize the Discover My app on one of their Apple devices. Alternatively, you tin can use the Find My app on another Apple device by signing in with your Apple ID.

If accessing Observe My via the website or on someone else'southward device, information technology'due south important to sign in to the same iCloud account linked to the lost iPhone. After signing in, click the All Devices option at the top of the screen, then select your phone from the list. The map volition refresh, taking yous to the current location of your phone. If the device has been turned off, the last known location will be shown.

When viewing the device'due south location, use the card in the height-right corner of the screen to play a sound, turn on Lost Mode or remotely erase your telephone. Or in the Observe My app, you tin can ringlet down to find the aforementioned options, with the improver of turning on notifications for whenever the device is found if it goes offline.

lost-iphone.png

The Find My website makes it easy to rail down your lost Apple devices.

Screenshot by Jason Cipriani/CNET

Can't discover your telephone? Turn on Lost Mode

If you play a audio on your iPhone and however can't find information technology, plow on Lost Mode. If you already take a passcode to lock your device (you do, correct?), that will be required to unlock your device and turn off Lost Mode. If yous don't take one set, you lot'll have to create one. Y'all'll also exist asked to enter a telephone number and a bulletin that volition be displayed on the lock screen asking whoever has your device to get it dorsum to y'all.

When enabled, Lost Mode will lock the device, forbid notifications and messages from showing up on your lock screen, and continue tracking the phone's location. The phone will nonetheless ring for incoming phone and FaceTime calls. This should help you lot runway downwards the phone if it'due south nearby. Or maybe you'll be lucky and the person who has the phone will answer it to assistance go it dorsum to you lot.

Any credit and debit cards added to Apple tree Pay, along with educatee IDs and transit cards stored in the Wallet app, volition be disabled until you regain access to the telephone and log in to your iCloud account.

If the phone is turned off and Lost Mode is enabled, you lot'll receive an warning when the telephone is turned back on, including its current location.

When you recover your telephone, you'll need to enter your passcode, or the passcode you lot created when enabling Lost Mode. Then sign in to your iCloud account to regain access to all of your Apple services like Apple tree Pay.

lost-mode-iphone-xr

What an iPhone looks like when Lost Style is enabled.

Jason Cipriani/CNET

Find your lost or stolen iPhone even when information technology's turned off

Apple's iOS 15 update brings a big improvement to Find My that makes it possible to locate your lost iPhone fifty-fifty when the device has been turned off or the battery has died. This feature works automatically and then long every bit you take the Find My network enabled on your iPhone. That means your iPhone's location volition remain visible in Find My on your other devices and to people in your Family Sharing group regardless of whether the phone is powered on.

However, this characteristic is only bachelor on iPhones in the iPhone xi, 12 or 13 serial.

Here'south a refresher on how to turn on the Find My network: Open up the Settings carte on your iPhone and tap the box with your name and photo. Then, printing Find My and choose Notice My iPhone. From there, make sure the choice for Find My network is toggled on.

When this adequacy is activated, y'all'll also come across an warning when powering down your iPhone that says, "iPhone Findable After Power Off." Tapping that notification volition pull upwardly an information box that provides more detail.

ios-15-find-my-setting

In iOS 15, you can locate your lost iPhone in Discover My even when your device is turned off.

Screenshot past Lisa Eadicicco/CNET

Whatsoever you exercise, don't confront a thief

If y'all're able to rails your telephone to a house or apartment building, don't face up the potential thief on your own. Call the cops and ask for their help. Sure, you desire to get your phone dorsum, but getting into a confrontation and potentially getting injure isn't platonic.

Contact your local police force and let them handle it.

Contact your carrier

If you're unable to get your phone back, contact your carrier and explain that your phone has been lost or stolen. The carrier will flag your device'due south International Mobile Equipment Identity number and, in most cases, will prevent that number from working on the network, rendering the device useless to whoever has it.

Keep in mind that if you have your service suspended you'll reduce the odds of tracking the phone unless it's connected to a known Wi-Fi network or another fellow member of the Find My network happens to be nearby. Suspending service is something you should only do after you're sure yous can't recover the phone.

File an insurance claim

applecare-claim

AppleCare Plus claim page for a lost iPhone.

Screenshot past Jason Cipriani/CNET

If yous have AppleCare Plus with Theft and Loss or pay monthly for device insurance through your carrier, start the merits process equally shortly as possible. Yous'll need to fill out some paperwork and pay a deductible in order to get a replacement device.

To brainstorm the process for a phone that has AppleCare Plus with Theft and Loss covered, use this website. Filing a merits volition erase your iPhone and prevent anyone else from being able to apply it. Should you observe your phone after filing a claim, you can cancel it. Merely you'll need to gear up your iPhone as new.

Contact your carrier directly to begin the claim procedure.

After recovering your lost iPhone, have a few minutes to change these 15 settings. If you're still getting used to iOS 15check out some of these new features.

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Source: https://www.cnet.com/tech/mobile/how-to-find-your-iphone-even-if-its-turned-off-the-fastest-way-to-do-it/

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